Unmatched Support for Wholesalers and Retailers
Goods N Go Distribution outstanding customer service is the foundation of your experience, not only a department. Our U.S.-based team is always here, day or night, whether your business is a wholesaler negotiating a supply chain issue, a retailer fixing an urgent order or an end customer monitoring a delivery. With proactive issue resolution, 24/7 live service and a dedicated account manager for each partner, we create opportunities from problems.
Our professionals simplify communication with real-time updates, bulk order revisions and seamless integration support—Shopify, SAP, etc.—for B2B customers. For B2C, we guarantee quick phone, chat or email responses, so addressing issues before they become more serious.
Additional Services That Drive Growth and Success
B2B or B2C Fulfillment
Real-time inventory tracking, automated order management and actionable analytics provided by our sophisticated tech platform will enable you to make data-based decisions. Our areas of expertise for B2B customers are large-volume handling, specialized packaging and flawless supply chain integration.
Dropship
Goods N Go Distribution provides precise and real-time inventory management, which reduces stock errors and increases supply chain efficiency. Our technology-driven system offers greater visibility and control than traditional providers.
Inventory Management
Goods N Go Distribution provides customized B2B and B2C fulfillment solutions with quick turnaround times and unparalleled accuracy. Our modern transportation system and customer-first attitude distinguish us from typical providers.
Value Added Service
We provide unparalleled speed and accuracy and value-added services, including custom packing, kitting and labeling. Designed to fit your brand requirements, our adaptable solutions are more efficient than generic service providers.
Supplier Relationship Management
Goods N Go Distribution excels at supplier relationship management by building strong, transparent partnerships that generate long-term value. Our proactive communication and streamlined collaboration exceed traditional providers, resulting in smoother operations and increased reliability.
Wholesale Distribution
Leading in wholesale distribution with quick, scalable solutions and a large network guaranteeing product availability and prompt delivery, Goods N Go Distribution leads in Our dedication to consistency, low prices and client pleasure distinguishes us from conventional distributors.
Why Choose Us
24/7 Proactive Problem-Solving
Retailers and wholesalers get round-the-clock U.S.-based help to quickly fix supply chain issues, order changes or system integrations. Real-time tracking updates and fast remedies for delivery problems help end users minimize annoyance and increase confidence.
Expert Guidance, Not Scripted Responses
Not outsourced agents, our team of logistics professionals provides customized solutions for B2B customers including compliance help or bulk order optimization. Empathetic agents for B2C manage returns, delays and questions while maintaining the voice of your brand, therefore transforming service gaps into loyalty-building events.
Seamless Communication Across the Chain
For strategic insights and process adjustments, retailers and wholesalers work with committed account managers. End consumers enjoy consistent, open communication via their preferred channels (phone, chat, email) therefore ensuring that no question goes unmet.
Tech-Driven Efficiency with a Human Touch
While real operators handle difficult problems, artificial intelligence systems like chatbots give consumers fast-tracking and FAQ support. Retailers and wholesalers use our proactive monitoring technology to predict delays before they affect operations, saving time and money and damaging reputations.
Our Process for Leading Global Brands
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1. Multichannel Contact Points
Consumers can contact via live chat, email, phone assistance help centers and social media among other channels. This omni-channel strategy guarantees accessibility and convenience over time zones and preferences.
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2. Intelligent Ticket Routing
Once a client contacts, AI-powered CRM systems automatically classify their question and direct it to the most pertinent department or support tier. This guarantees that experts approach technical or complicated problems and lowers response times.
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3. Personalized Interaction & Resolution
Access to consumer history, preferences and purchase data helps support workers personalize responses and provide quicker, more educated solutions. Many times, companies enable agents to make judgments including replacements, refunds or upgrades without escalation.
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4. Proactive Follow-Up & Satisfaction Check
Following a resolution, consumers get emails or messages requesting comments via simple surveys or ratings. Some worldwide companies also use proactive outreach, providing assistance based on user behavior or delays before consumers even bring up a complaint.
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5. Continuous Improvement Loop
Customer interactions provide insights that are fed back into the system to hone product design, change FAQs, equip agents and enhance next support events. To prevent reoccurring problems, several companies also utilize artificial intelligence to examine sentiment and patterns.
We cater to Customers of all types
Choose Your Industry
B2B Wholesaler
- Food Service
- Jansan
- Health & Beauty
- Industry & Automotive
Independent Retailers
- Grocery
- Convenience Club
- Supermarkets
- Contractors
Online Retailers
- Food Service
- Jansan
- Health & Beauty
- Industry & Automotive
Grow your business with us
Become A CustomerFrequently Asked Questions
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01
Do you have warehouses in USA?
Yes, we operate a dedicated fulfillment center in Allentown, PA 18103, ensuring efficient storage and distribution.
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02
Can you fulfill my wholesale and B2B orders?
Indeed, we effectively satisfy all kinds of orders, including B2B and B2C, so guaranteeing perfect distribution.
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03
Can you handle my returns?
Indeed, we handle returns on your behalf to ensure the process is hassle-free.
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04
If I sign up today, how long till I can ship my products to you?
If you apply now, we will work with you to set up an account; we will ask for your information, how you operate and so on and activate our system. Once your account has been setup, you can begin ordering from us. We normally ship within 3-5 days to your location. Expedited shipping is an option, but it comes at a premium.
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05
Do you require a certain number of orders per month?
No, we don't have any minimum order quantities; instead, we make doing business easier and aim for better commerce. However, we do offer bulk discounts on certain products.
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06
Do you charge shipping on orders?
Yes, all orders are FOB and delivery is charged, although we offer discounted freight rates on orders valued above $1500.